Manager of Transit Planning & Analysis – Mass Transit Mag

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(Salary commensurate with experience)
The Pioneer Valley Transit Authority (PVTA), located in scenic Western Massachusetts has an excellent career opportunity for an experienced transit professional. Reporting directly to the Administrator, this full-time position plays a key role in ensuring contractual compliance and operational efficiency of fixed route and paratransit service providers; engages in transit planning activities; performs a variety of tasks ranging from high level data analysis and report writing to coordinating oversight efforts with appropriate personnel. This position also coordinates efforts with Director of Transit Operations and the Pioneer Valley Planning Commission (PVPC) staff as needed to ensure transit services meet PVTA’s performance expectations.
Essential Duties and Responsibilities include but are not limited to performing general statistical analysis and reporting; conducting organizational research; designing and overseeing the development of minor to complex studies, surveys and research; directing  and overseeing the preparation of a variety of reports and policy documents while recommending appropriate courses of action; performing high level analysis of quantitative and qualitative data as needed; providing analytical reports; working directly with PVTA and PVPC staff, and performing a variety of tasks related to submission of grant applications, including FTA Section 5339 Bus and Bus Facilities/Low-No Grants, MassDOT Community Transportation Grant Program, etc.; providing related assistance for other grant application submissions as needed to promoting improved Transit Services for the PVTA; and performing a variety of other related tasks.
The Manager of Transit Planning & Analysis will also periodically review fixed-route and paratransit services; develop and submit reports in compliance with FTA regulatory requirements, including but not limited to Title VI Plan, TAM Plan, NTD Reporting and other required reporting; oversee and manage the performance measure process for fixed route and paratransit services; initiate and conduct routine needs analyses to identify areas needing formal analysis, review and recommendations; conduct liaison responsibilities with appropriate contractor’s management staff as needed for compliance and performance issues; assist as needed with preparation of Requests for Proposals (RFP) for fixed-route and paratransit services; oversee and manage On Time Performance (OTP) Reporting for fixed-route contractors and coordinate efforts with PVPC related to on time performance measures; assist with mapping activities; develop a variety of useful tools using ArcGIS and Transit REMIX; create and utilize tools for a variety of uses, including but not limited to Title VI reporting; fixed route analysis and related changes; assist with public outreach activities as needed related to PVTA’s fixed route and paratransit services; and participate in rider forums.
Education and Experience: Position requires a bachelor’s degree from an accredited college in a directly related field, or equivalent directly related undergraduate degree and experience; experience working in a similar position preferred. Progressively responsible experience in transit operations with a focus on paratransit and fixed-route; ability to carry out all responsibilities with a high level of professionalism; must be able to communicate with customers well, diplomacy, and be able to work productively with minimum direct supervision; must perform work with a high degree of accuracy; ability to pay strict attention to detail, and meet tight deadlines; the ability to prioritize workload; ability to coordinate efforts and interact with staff in an efficient and effective manner; excellent command of the English language with strong writing and verbal communications skills; intermediate to high level  math and statistics skills and ability to accurately work with numerical/statistical information; must have a strong work ethic with a high degree of self-motivation, and the ability to act on behalf of others when requested; ability to make decisions requiring independent judgment; general working knowledge of grant-writing/application processes. Working knowledge of FTA Circular 4702.1b and Title VI Compliance as well as FTA circulars pertaining to Transit Asset Management Planning. This position requires the ability to receive task assignments, prioritize work assignments, and carry out assignments in a satisfactory manner within the required time frames.
Computer Skills: Excellent working knowledge of Microsoft Word, PowerPoint and Excel, statistical software, and department specific software and reporting; must be adept at using a variety of charts, graphs, and other tools for presenting data; working knowledge of ArcGIS and Transit REMIX and other task-specific computer software.
Salary commensurate with experience with excellent benefits package, including pension, 457b, health/dental, generous paid time off benefits. Please review a detailed position description and qualification requirements under Careers at  If you would like to be considered for this excellent career opportunity, please submit your resume and cover letter electronically via our website or you can mail to PVTA, Attn: Director of Human Resources, 665 Cottage Street, Springfield, MA  01104.   EOE/AA/DF
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